The Terms and Conditions outlined below apply to purchases of merchandise made through this website only.
If you have any questions, please contact us at 817.332.4696 or email email@example.com.
- All payments are due in U.S. Funds.
- Transactions are processed using PayPal however, a PayPal account is not necessary to complete this transaction.
- You may use PayPal, Visa, MasterCard or American Express as a payment method.
Product Availability and Pricing
- Occasionally, items on our web site will go out of stock or be discontinued before we are able to post notification to the site. If this happens on your order, we will contact you to determine if you would like another item, special order, or cancellation.
- While we make every attempt to avoid information and/or pricing errors, they may occur. We reserve the right to correct any, and all, errors when they do occur. We do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will either contact you for instructions or cancel the order and notify you of the cancellation. Our prices are subject to change without notice.
- You may make purchases on our website 24 hours a day, 7 days a week. If you'd like to place an order by phone please call 817.332.4696 Monday - Saturday, 11:00 AM - 5:00 PM CST.
- You will be notified by e-mail when your order is shipped or if there is a delay. Orders for most items on our site are generally processed within 2-3 business days, pending credit card verification and verification of item availability. Each item has a notation within its description of the estimated time required to produce/ship the particular item.
- Custom orders require and estimated 6-8 weeks to be processed, manufactured and shipped. Some items may be eligible for “rush service" for a fee. If you need your item sooner, please contact us to discuss this service.
- Your credit card will be charged at the time of purchase.
- A “custom order” is for any item that we do not stock. These items are special ordered from the manufacturer for each customer. At this time, all products available for purchase on our website are considered “custom order” items and will be noted as such within each product description.
- It is our goal to help you find the exact piece you are looking for. Please contact us with any questions or concerns you may have regarding custom orders prior to making your purchase.
- PLEASE NOTE: Custom orders are not eligible for return or exchange therefore all sales of custom order items are final.
- Applicable sales tax is collected on all orders shipped to addresses in Texas.
- Your order will be shipped via UPS Ground for a flat rate of $12.00 US. Our estimated shipping times are from the date your order is processed to the time it is shipped to you and does not include UPS transit times. Please be aware that UPS transit times may vary based on your location. Expedited shipping may be available for a fee.
- If we cannot ship your order within the time frame indicated on our site, you will be notified by email with the anticipated ship date. We will ship your order on the anticipated date unless we receive notification from you requesting rush service or cancellation.
- At this time orders may only be shipped within the United States.
- At this time all items available for purchase on our site are custom order items. These items are not eligible for return or exchange.
- All sales are final.
- Once an order is placed it is considered final and can not be cancelled. If we can not ship an order within the time frame indicated on our site for a specific product, the customer is notified and given the option to cancel their order and have any charges refunded. Orders that are acknowledged to ship within the time frame indicated on our site are considered final and will be charged at the time of purchase.